Refunds & Cancellation Policy

Effective November 4, 2026

We want ClipNow to be easy to try and easy to leave. Here is exactly how trials, cancellations and refunds work.

Free trial

Every plan starts with a 7-day free trial. Cancel before the trial ends and you won't be charged anything.

Cancelling

• You can cancel anytime: open the billing portal from any ClipNow billing email, or email us at helpdesk@clipnow.vip and we'll cancel for you.
• When you cancel, your plan stays active until the end of the period you've already paid for, and then it stops. You won't be charged again.

Refunds

• Monthly plans: payments aren't refunded for partly used months, but you keep access until the end of the month you paid for.
• Yearly plans: if you cancel within 14 days of a yearly charge (the first charge or a renewal), you can request a full refund of that charge. After 14 days, you keep access until the end of the paid year.
• Forgot to cancel? If you're charged for a renewal you didn't mean to keep and haven't used ClipNow since, email us within 7 days of the charge and we'll refund it.
• Billing mistakes: if you were charged in error, such as a duplicate charge, we'll refund it in full.
• If the law where you live gives you additional refund rights, those apply as well.

How to request a refund

Email helpdesk@clipnow.vip from the address on your account with the date of the charge. Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank.

Failed payments

If a renewal payment fails, we'll email you a secure link to update your card. If it isn't resolved, your plan may be paused or canceled. You can restart anytime.

Contact us

Questions about this policy? Email helpdesk@clipnow.vip. We usually reply within two business days.